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Our Terms & Conditions
Delivery
- Deliver rates of your order will be added in addition to the price of your order.
- To receive your order 2 to 6 working days will be taken from the date of order confirmation
- Please make sure to provide us a valid contact number since the delivery agent contacts you prior to the delivery to inform you about the delivery time
Return Policy
- At LA VINTAGE clothing, we are always working constantly to provide reliable and excellent hassle – free service to our customers to make them a better shopping experience with us
- So if your received order does not fit properly or damaged
- we have a very flexible return policy for your convenience.
- At lavintage clothing, we offer product exchanges exclusively. Please note that we do not provide cash refunds under any circumstances.
If the product does not fit
- Since we have provided you an extensive size chart we always highly encourage you to order the exact size that suits you properly
However if your received product does not fit, you can exchange it within 7 days of the delivery date. You will be able to exchange the product with a different size or an alternative product but we will not provide any money refund at any point in time.
- Kindly note that used, washed or altered products will not be accepted for exchange and the LAVINTAGE tag should be still attached to the product.
For damaged products
- If your received product is damaged please contact us through our hotline or leave us an email. Our customer service team will assist you expeditiously to figure out the issue.
Exchange proces
- First contact us through whatsapp or email and let us know the order number and also the reason for the exchange.
- After getting your requirement we will dispatch the new order through courier.
- Once the courier delivers the new order, you should hand over the previous order to the courier in a completely sealed package with noted as “LAVINTAGE LK RETURN” on it.
Order cancelation
Order can be cancelled or changed only prior to dispatching
Payment Method
You can made the payment via Visa and Master cards or pay Cash on Delivery (COD)